Shipping policy
Last Updated: July 31, 2026
At CARDINAL, every order is produced specifically for you once your purchase is placed. This allows us to reduce waste and maintain a more intentional approach to production.
Order Processing
Orders are typically processed within 2–5 business days before shipment.
During periods of high demand, product launches, or holidays, processing times may be longer. If this occurs, we appreciate your patience and understanding.
Shipping Destinations
We currently ship to:
- United States
- Canada
- Australia
At this time, we do not offer shipping to other countries.
Estimated Delivery Times
Once your order has been dispatched, estimated delivery times are:
| Destination | Estimated Delivery |
|---|---|
| United States | 3–7 Business Days |
| Canada | 5–10 Business Days |
| Australia | 5–10 Business Days |
These estimates are provided as a guide and are not guaranteed. Delivery times may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping rates are calculated automatically at checkout based on your destination and the products in your order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information is accurate before placing an order.
CARDINAL is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us at officialcardinalwear@gmail.com within 7 days of the expected delivery date.
Where appropriate, we will work with our production and shipping partners to investigate the issue and provide a suitable resolution.
Customs & Import Duties
International orders, including shipments to Canada and Australia, may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are determined by local authorities and are the responsibility of the customer.
Questions
If you have any questions regarding shipping or your order, please contact us: